TERMS OF SERVICE

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MyCapybaraPlush.Shop 2023

Chylońska 267/8

81-016 Gdynia Poland

NIP: 958-167-34-54

BDO: 000010390

contact@mycapybaraplush.shop

+48 537 077 527

§1 General provisions

1. The MyCapybaraPlush.Shop company with its registered office at Chylońska 267/8, Gdynia, NIP/VAT number PL958-167-34-54, REGON number 364308032, hereinafter referred to as MyCapybaraPlush.Shop.

MyCapybaraPlush.Shop are intermediaries acting on behalf of our Customers. We are Customer’s agent to handle the transaction. We work for Customer for the commission. We purchase the presented goods for Customer on online platforms where sales are carried out by third party suppliers. We earn a commission close to 75% (+/-10%) gross from the price of the goods offered on the MyCapybaraPlush.Shop website. Remember that we incur very high costs of advertising our services, everyday company costs and the costs of handling orders and returns, therefore, after incurring costs, our profit is much lower. By purchasing in our store Customer allowing us as his agent to carry out the purchase of goods. Customer can be sure that the transactions will be handled by a European company, so we will provide highest standards of customer service and orders. We issue VAT invoices for the commission we receive.

2. MyCapybaraPlush.Shop’s CapybaraPlush.shop customers may be Entrepreneurs or Consumers, i.e. natural persons.

3. The total amount to be paid by the Customer to MyCapybaraPlush.Shop is specified in the auction.

§2 Customer

1. At the time of clicking the “Buy Now” option, the Customer agrees to the conditions contained in these Regulations.

2. The customer agrees to pay in accordance with the amount specified in the auction (“Buy Now” price + possible shipping cost).

§3 Shipping and collection

1. The goods will be shipped from goods seller warehouse in China within 1-4 working days from the date of booking the payment from the Customer. Delivery time takes 7-15 business days from moment of payments from client. Usually it’s about 8 business days.

2. It is not possible to choose the form of payment on delivery.

3. Goods are sent by International Standard Shipping courier to client address directly or to collection points.

4. The offered products are shipped from China via tax included way (DDP) so customer not need pay tax on board.

§4 Implementation of the Guarantee

1. We carry out all warranty repairs in Poland.

2. Warranty length: 24 months.

3. The warranty is carried out by MyCapybaraPlush.Shop .

4. The warranty is implemented in Poland, within 5-21 business days of receiving the shipment with the damaged goods.

§5 Final Provisions

1. In matters not covered by these regulations, the provisions of the Civil Code shall apply.

2. MyCapybaraPlush.Shop reserves the right to change these Regulations at any time.

3. Changes to the Regulations are effective from the moment they are updated on the website, with the proviso that they do not apply to items purchased before posting the update of the Regulations.

4. Any disputes will be settled amicably.

5. If it is not possible to resolve the dispute amicably, subject to generally applicable regulations, the competent court will be the District Court in Poland, Gdynia.

Returns: The return of the goods is possible in the event of withdrawal from the contract within 14 days of receipt of the goods (in accordance with Article 27 of the Act of 30 May 2014 on consumer rights). In this case, please send us a Declaration of Withdrawal from the Agreement and attach it to the shipment or send it by e-mail – a template of the declaration is available on the left side of this text. The equipment should not bear any traces of use (it should have foils, accessories, books, etc.). Please send back or hand over the item to us immediately, and in any case not later than 14 days from the day on which you informed us about the withdrawal from this contract. The deadline is met if you send back the item before the period of 14 days has expired. You will have to bear the direct cost of returning the item. You are responsible for the decrease in the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.

The privacy policy can be found at the link https://mycapybaraplush.shop/privacy_policy/

Payment methods: Paypal, Conotoxia Pay.